What does your cup of coffee mean to you? For some, it is just a drink you enjoy occasionally when you catch up with friends. For some, it is the first thing you have in the morning that makes you switch on. But for others, that cup of coffee is their livelihood. Most of us are accustomed to coffee’s more glamorous, carefree side.

This book takes a peek behind the scenes, breaking down the coffee chain in a way ordinary consumers can understand. Though there may be some instances of technical language that is not typically in the ordinary person’s vocabulary, the story offers insight into the world of coffee and how we could improve the lives of those who enable us to enjoy our cups of coffee.